LFM Counselling

Data Controller

The Data Controller is the person responsible for controlling how and why we use any personal data.

Collected Personal Data

Personal Data

While using our Service, we might ask you to provide elements of Personal Data. We have set out below the places where we ask for your data; further details are available from our data protection policy.

Usage Data

We also collect data about how our Service is accessed and used. This autogenerated Usage Data includes information such as your IP address, browser type and version, device type, operating system and version.

Cookies

Our website uses cookies, which are small text files stored on your device, to gather information about your preferences and browsing behaviour. This information helps us provide a better user experience and remember your preferences for future visits. You can choose not to accept cookies and control how your browser processes cookies in your browser settings. However, if you do not accept cookies, some of our Service might be unavailable or might not work as designed. Our cookie policy gives full disclosure of all the cookies we use.

Website forms

When you submit a form from our website, the details you entered are sent to us by email and stored on the server. The emails are sent and received using an encrypted connection to protect your data.

Comments

When you leave a comment on the Service, we collect and store the data entered in the comments form. We also need your IP address and browser user agent string to help with spam detection.

Uploaded media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the site.

How long we keep your data

We keep the comment and its metadata indefinitely if you leave a comment.

If you create an account on our Service, we store the information you provide in your profile for as long as you maintain your account. All Users can see, edit, or delete their data, although you cannot change your username. Service administrators can also see and edit that information.

If you submit a form, we store the information provided for as long as required to deliver the service requested.

Embedded content from other websites

Articles on this Service may include embedded content (e.g. videos, images, articles, and such). Embedded content from other websites behaves similarly as if the visitor has visited the other website. We have no control over how third-party sites collect or use your data.

Your rights under GDPR

Under GDPR, all individuals have rights over Personal Data. If you have an account on this Service or have left a comment on a post, you can request details of any data we hold. You can also request that we erase any Personal Data we hold about you. The right to erasure does not include any data we must keep for administrative, legal, or security purposes.

Additional information

How we protect your data

We store and process your data on secure, UK-based servers without external access to your data. Our website is built using industry-standard software, automatically updated to the current release, to help prevent data breaches.

What data breach procedures do we have in place

We have never had a data breach. If we discover any infringement, we notify all affected parties per data protection legislation and best practice.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. If we make any changes, we will update the Privacy Policy on this page and indicate the revision date. Your continued use of our website after any modifications indicates your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or the information we collect, please do not hesitate to get in touch.